Data Deletion Instructions
Last updated: June 18, 2026
Users may request deletion of their personal data and connected Instagram account information at any time.
To request deletion:
- Log in to your CollabSafe account.
- Navigate to Settings > Connected Accounts.
- Select Disconnect Instagram.
- Confirm account removal.
Automatic deletion via Facebook
If you remove CollabSafe from Facebook > Settings & Privacy > Settings > Business Integrations, or send a data deletion request from Facebook, Meta notifies us automatically and we delete your connected Instagram data immediately.
- Deauthorize callback:
https://collabsafe.in/api/public/meta/deauthorize - Data deletion request callback:
https://collabsafe.in/api/public/meta/data-deletion
Facebook returns a confirmation code and a status link (https://www.collabsafe.in/data-deletion-status) where you can verify the deletion.
Request by email
Alternatively, users may submit a deletion request by contacting:
Email: contact@collabsafe.in
Upon receiving a valid request, CollabSafe will delete or anonymize applicable user data within 30 days, except where retention is required by law or for legitimate business purposes.
Deleted data may include:
- Instagram account identifiers
- Analytics and reporting data
- Connected account tokens
- Creator profile information stored within CollabSafe
For questions regarding data deletion, contact contact@collabsafe.in.
Common questions
How long does deletion take?
Connected Instagram data is deleted immediately when you disconnect the account or when Meta notifies us of a deletion request. Other applicable account data is deleted or anonymised within 30 days, except where retention is required by law or for legitimate business purposes such as tax records of paid invoices.
Does disconnecting Instagram delete my CollabSafe account?
No. Disconnecting removes the connected Instagram identifiers, tokens and analytics data. Your CollabSafe account, agreements and invoices remain until you ask for the account itself to be deleted.
What happens to agreements and invoices I already signed or sent?
Signed agreements and issued invoices are commercial records for both parties. Where the law requires them to be retained, they are kept for the required period; otherwise they are removed with the rest of your data.
Can I check the status of my request?
Requests made through Facebook return a confirmation code and a status link where the deletion can be verified. For email requests, we reply to the address that made the request once the deletion is complete.
Can I use CollabSafe again afterwards?
Yes. You can create a new account at any time, but deleted documents, analytics and connected account data cannot be restored.